Privacy Notice
Updated: February 14, 2022
About Us
Nest Investments Ltd is a licensed agribusiness cooperative committed to enhancing Financial Inclusion by providing sustainable loans and trade finance to creditworthy SMEs in the Agricultural sector.
About this Privacy Notice
This Privacy Notice sets forth the handling practices of Nest Marketplace. (variously, “Nest Marketplace”, “we”, “our” or “us”) and its affiliates in regard to the collection, usage, and disclosure of personal data or personal information that you may provide to us through using this website (www.nestmarketplace.com) (the “Website”), or by using any product or service provided by Nest Marketplace (the “Services”).
If you do not accept this Privacy Notice and/or do not meet and/or comply with the provisions set forth herein, then you should not use our Website.
Types of information we collect
The following provides examples of the type of information that we collect from you and how we use that information.
Context | Types of data | The primary purpose for collection and use of data |
---|---|---|
Client information | We collect the name, and contact information of farmers, middlemen, and suppliers with whom we may interact. |
We have a legitimate interest in contacting our clients and communicating with them concerning trade information, goods in transit, and billing. |
Client user account information | We collect personal data from our clients when they create an account to access and use the Services or request certain free Services from our Website. This information could include business contact information such as name, phone number, email, and password for our services. | We have a legitimate interest in providing account-related functionalities to our users, monitoring account log-ins, and detecting potential fraudulent logins or account misuse. Additionally, we use this information to fulfill our contract to provide you with Services. |
Account information — Farmers/Buyers/Suppliers | We collect account information from farmers when they create an account to access and use the Services or request certain free Services from our Website. This information could include business contact information such as name, email address, title, company information, and password for our services. | We have a legitimate interest in providing account related functionalities to our users monitoring account log-ins, and detecting potential fraudulent logins or account misuse. Additionally, in some cases, we use this information to fulfill our contract to provide vendor-users with Services. |
Cookies and first-party tracking | We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. | We have a legitimate interest in making our website operate efficiently. |
Cookies and third-party tracking | We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites | We have a legitimate interest in understanding our users and providing tailored services. Non-essential/non-service provider cookies will not be deployed until opt-in consent is obtained. |
Demographic information | We use IP information to understand how user behaviour varies in different locations in order to improve our software. Depending on location, we leverage demographic data to provide better support and successful service. | We have a legitimate interest in ensuring that our product/service is legal and providing tailored services based on the location (Country) – such as appropriate 1) support, 2) contract content, and 3) templates. IP information will not be used for behavioral purposes absent explicit consent. |
Email interconnectivity | If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and makes purchases. If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. | We have a legitimate interest in understanding how you interact with our communications to you. Such data capture will only be deployed following receipt of explicit consent. |
Feedback/Support | We collect personal data from you contained in any inquiry you submit to us regarding our Website or Services, such as completing our online forms, calling, or emailing for the purposes of general inquiries, support requests, or to report an issue. When you communicate with us over the phone, your calls may be recorded and analyzed for training, quality control, and for sales and marketing purposes. During such calls, we will notify you of the recording via either voice prompt or script. | We have a legitimate interest in receiving and acting upon, your feedback, issues, or inquiries. |
Mailing list | When you sign up for one of our mailing lists, we collect your email address. | We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services. |
Marketing data | When you subscribe to one of our mailing list(s), we collect your email address. | We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services. |
Trade Delivery | To deliver a trade, we collect billing addresses, driver’s phone number, truck plate numbers, PO numbers. | We use your information to perform our contract to provide you with products or services. |
Surveys | When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. Participation in any such surveys is completely voluntary and you, therefore, have a choice whether to disclose such information. | We have a legitimate interest in understanding your opinions and collecting information relevant to our organization. |
Website interactions | We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. | We have a legitimate interest in understanding how you interact with our website to better improve it and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud. |
Web logs | We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. | We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular. |
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
Use and processing of personal information
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you sign up for Services, we may collect your information to complete that transaction, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your Services. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
Sharing of information
In addition to the specific situations discussed elsewhere in this policy, we may share personal information in the following situations:
Except as otherwise stated in this Privacy Notice, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Data with third parties without your consent.
Retention of your personal information
The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal information and limit active use of it.
See the Section “Your choices” about storage of your personal information.
How we protect your personal information
We implement security measures designed to protect your personal information from unauthorized access. We apply these tools based on the sensitivity of the personal information we collect, use, and store, and the current state of technology. We protect your personal information through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access, and unauthorize disclosure and alteration. We periodically review our information collection, storage and processing practices, including technical and organizational measures, to guard against unauthorized access to systems. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.
Because the internet is not a completely secure environment, Nest marketplace cannot warrant the security of any information you transmit to Nest marketplace or guarantee that information on the Website may not be accessed, disclosed, altered and/or destroyed by breach of any of our physical, technical and/or managerial safeguards. In addition, while we take reasonable measure to ensure that service providers keep your information confidential and secure, such service provider’s practices are ultimately beyond our control.
We are not responsible for the functionality, privacy and/or security measures of any other organization. By using our Website, you acknowledge that you understand and agree to assume these risks. You may ask for a list of technical and organizational measures taken to protect your personal data by e-mailing us at: tolu@nestinvestco.com.
Other important information
The following additional information relates to our privacy practices:
International data transfers. Our company operates globally and has a global infrastructure. We utilize cloud computing which means your personal data may be transferred to a country with data protection laws not as strong as where you reside. We will transfer your Personal Data to countries deemed having adequate levels of data protection as determined by the European Commission. If we share your personal information with entities located in the United States or other non-EEA jurisdictions which, according to the European Commission and the Court of Justice of the European Union through its Schrems II decision, do not offer an adequate level of protection to personal information, the GDPR authorizes other solutions to address lawful cross-border transfers. PandaDoc may rely on data processing agreements (DPAs) with attached standard contractual clauses (SCCs) approved by the European Commission or other appropriate solutions to address cross-border transfers as required or permitted by Articles 46 and 49 of the GDPR. Where required by such laws, you may request a copy of the suitable mechanisms we have in place by contacting us. For further information, see our GDPR Compliance Addendum.
Third-party websites and services. We have no control over the privacy practices of websites or applications that we do not own. We are not responsible for the practices employed by any websites and/or services linked to and/or from our Website, including the information and/or content contained therein. Please remember that when you use a link to go from our Website to another website and/or service, our Privacy Notice does not apply to such third-party websites and/or services. Your browsing and interaction on any third-party website and/or service, including those that have a link on our Website, are subject to such third-party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your personal data. If you are using a third-party website and/or service and you allow them to access your personal data, you do so at your own risk.
Accessibility.If you are visually impaired, you may access this notice through your browser’s audio reader.
Changes to our Privacy Notice
In general, changes will be made to this Privacy Notice to address new or modified laws and/or new or modified business procedures. However, we may update this Privacy Notice at any time, with or without advance notice, so please review it periodically. We may provide you additional forms of notice of modifications and/or updates as appropriate under the circumstances. Your continued use of the Website after any modification to this Privacy Notice will constitute your acceptance of such modifications and/or updates. You can determine when this Privacy Notice was last revised by referring to the date it was last “Updated” above.
Contacting us
For questions or complaints regarding our use of your personal information or Privacy Notice or to forward deletion requests, please contact us at: tolu@nestinvestco.com or you can also send a request in writing to Nest Marketplace, 287B, Corporation Drive, Dolphin Estate, Ikoyi.
USE OF PERSONAL INFORMATION
For more information about how we collect your personal information, please see the “Types of information we collect” and “Use and processing your information” sections of our Privacy Notice.
SHARING PERSONAL INFORMATION
We share Personal Information as further described in the “Sharing of information” section of the Privacy Notice. We also disclose the categories of third-parties to whom we disclosed Personal Information for business purposes is described in the same section.
VERIFICATION OF CONSUMER REQUEST AND TIMELINE
To assert your right to know, access, or delete your Personal Information, please contact us as set forth below.
To confirm your identity, It is imperative that we verify the consumer request and so you must provide information that allows us to reasonably verify that you are the person about whom we collected the Personal Information or are an authorized representative. If you make a request on behalf of another person, we will need to verify that you have the authority to do so. You must also describe the request with sufficient detail that allows us to properly understand, evaluate and respond to such request. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will not honor your request if an exception to the law applies.
We will respond to requests within forty-five (45) days after our receipt of such verifiable request (or within such other time as required by applicable law). If we need additional time, we will notify you in writing prior to the expiration of the forty-five (45) day period and inform you of the reason for an additional forty-five (45) day extension of time. For the avoidance of doubt, any such requests for Personal Information will cover the twelve (12) month period immediately preceding the date of such verifiable request. Disclosure of Personal Information in response to such a request will be provided in a commonly used format. For more information about requests, please see the “Your rights and controlling your personal information” section of the Privacy Notice.
Send us an email at tolu@nestinvestco.com or you can also send a request in writing to Nest Marketplace, 287B, Corporation Drive, Dolphin Estate, Ikoyi.